Product Return And Warranty
Simple return, refund, and support policy:
You have 60 days to return your ToneWoodAmp in its original condition including its retail packaging*.
If you aren’t satisfied with your purchase then please contact us by using our customer support page.
Please do not return an item without first obtaining an RMA number*.
Items That May Not Be Returned: Used additional X-Braces and clothing cannot be returned.
If your purchase was eligible for free shipping, the initial shipping cost will be deducted from your credit or refund.
One (1) Year Limited Warranty:
The Warranty Period for the ToneWoodAmp is 1 year. The warranty covers any defects in material or workmanship under normal use.
What it does not cover?
Damage due to neglect or improper use.
Battery corrosion from leaked batteries,
Magnets are not covered under this Limited Warranty.
Exciter and suction rails warranty is limited to 60-days.
Warranty is non-transferable.